Freshworks offers fast and easy solutions by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end user. It builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their jobs and delight their employees and customers. 

Freshdesk

• Support Desk: Solve inquiries faster and personalize conversations with intuitive & collaborative support.
• Contact Center: Make it easy for your agents to provide exceptional voice service with an intuitive, all-in-one contact centre solution.
• Omnichannel Suite: Delight your customers with effortless omnichannel service by Engaging in more meaningful conversations every day, across every channel.
• Customer Success; Help customers reach goals faster, prevent churn, and strengthen the bottom line.
•  

Freshsales

• Freshsales: Personalize engagement, shorten your sales cycle, and grow your business with Freshsales
• Freshsales Suite: Unite sales and marketing around the customer with an all-in-one CRM
•  

Freshmarketer

• Grow your online store with a unified marketing, sales, and support CRM
• Attract, engage, and nurture your customers using WhatsApp, SMS, Email, & Chat
•  

Freshchat

• Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsApp, SMS and more!)
•  

Freshservice

• Modernize ITSM with an intuitive, fast time-to-value, and intelligent solution
•  

Freshteam

• Modernize your HR. Manage your hiring, onboarding, time-off, employee data, and HR workflows in one place.
• Shorter time-to-hire
• Paperless new hire onboarding
• Powerful recruitment automation
• Data-backed HR decision making
• Employee time off tracking
• Employee database & self-service
•