Yellow ai

Yellow.ai helps you increase lead generation, customer experience, customer support, and campaign management by providing cognitive chat and voice bot services (https://yellow.ai/)

 

  • Customer Support Automation

Resolve customer issues 24*7*365 and transfer them to live agents in case of complex queries
Route queries from bot to live agent seamlessly
Personalize conversations for a higher CSAT

 

  • Customer Engagement Automation

Enable customers to engage, with their favorite brands in real-time on a channel of their choice, fostering lifelong loyalty
Sales qualification and funnel automation
Cross-sell and up-sell at the perfect moment
Strategic account-based marketing and campaign management
 

  • Conversational Commerce Automation

Yellow.ai virtual assistants will help your visitors buy faster, buy more and come back often
Boost revenue with off-site abandoned cart recovery
Increase customer loyalty and lifetime value multifold
Order updates and in-store bookings made easy
 

  • HR Automation

Help your employees scale up quality work by offloading repetitive tasks
Reach the right candidates at the right time
Simplify & enhance the onboarding process
Empower your new joiners.
 

  • ITSM Automation

Improve process automation, resolve queries faster, and streamline ticketing with AI. 
ITSM specialized NLP engine
Workflow automation
Intelligent incident management